Frequently Asked Questions
How can I track my order?
All items are shipped via An Post. You can track your order on their website https://www.anpost.com/Post-Parcels/Track/Search
What is the estimated shipping time and cost?
Shipping times vary according to destination and the number of items. Please contact us for more information.
Do you offer international shipping?
We ship to the UK and Ireland only.
What should I do if my order is lost, damaged, or I never received it?
Please contact us immediately and we will advise.
Can I change an order after it’s placed?
If the item has not been shipped we can make arrangements to change your order. Please contact us immediately after placing your order should you wish to change it.
What payment methods are accepted?
We use Stripe to process payments on our website. Via Stripe we accept all major cards, Link, Google Pay and Apple Pay.
Do you offer gift cards?
Yes we can offer coupon codes for purchases on our website. Please contact us for more information.
What is your return policy?
Please see our Refund and Returns policy.